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[2024] 9 Best AI Chatbots for Businesses Rated By User!

[2024] 9 Best AI Chatbots for Businesses Rated By User!

This article introduce to you TOP 9 Best AI Chatbots for Businesses & Websites in order to boost X10 your productivity in Businesses & Websites. These brands are carefully chosen based on user reviews and feedbacks.

AI-powered chatbots are enabling businesses to automate conversations on their websites and mobile apps to engage visitors and customers. Intelligent chatbots can answer questions, provide support, qualify leads and drive conversions.

Summary Table of AI Chatbots for Businesses & Websites

Tool Key Features Description Pricing
Ada Conversational AI, knowledge base, channel support, analytics Customer service AI chatbot Free trial, from $99/month
MobileMonkey Channel integrations, visual builder, broadcasts, analytics Chatbot builder for messaging apps Free trial, from $49/month
Chatfuel Facebook Messenger bot builder, templates, messaging Chatbot platform for Facebook Free plan, from $15/month
Flow XO No-code visual builder, conversation management, voice/text No-code bot platform for messaging, voice Free plan, from $17/month
Botsify Website and Messenger bots, drag-and-drop builder, API Chatbot builder for websites and messaging Free trial, from $14/month
HubSpot Conversations Live chat, chatbots, team chat, analytics, third-party integrations Business messaging for sales and support Included in CRM, from $50/month
Chatra AI Omnichannel, team inbox, mobile SDKs, analytics Website and social media bot platform From $15/month
SnatchBot Unlimited bots, deploy anywhere, voice bots, analytics Visually build unlimited bots Free unlimited plan, from $8/month
Ultrahuman Voice, chatbots, omnichannel, hyper-personalization, analytics Enterprise conversational platform Custom enterprise pricing

1. Ada – AI customer service chatbot

Ada - AI customer service chatbot

Ada – AI customer service chatbot

Overview

Ada is an award-winning AI-powered virtual assistant specializing in automated customer service and support on business websites. It answers customer questions instantly using conversational AI.

Why use it?

Ada aims to provide helpful, personalized customer experiences by resolving routine support queries 24/7 using natural conversations on websites. This increases CSAT while lowering costs.

Main Features

    1. Conversational AI – Chats naturally with customers to resolve requests.
    2. Knowledge base – Draws answers from integrated knowledge bases.
    3. Omnichannel – Engage customers via web, mobile apps, messaging apps etc.
    4. Conversation builder – Visually build and optimize conversation flows.
    5. Analytics – Analyze conversations to optimize CX and improve answers.
    6. Custom integrations – Embed Ada into custom platforms via APIs.
    7. Secure and compliant – ISO, GDPR standards compliant.
    8. Role-based access – Manage team roles and permissions.
    9. Multilingual – Support for building multilingual chatbots.

Pricing

Ada offers a free trial. Paid plans start at $99 per month. Custom enterprise pricing available.

User Review

“Integrating Ada’s AI-powered chatbot onto our website helped resolve 50% of common support queries automatically, improving CSAT.”

AI Chatbots for Businesses & Websites

2. MobileMonkey – The messenger bot platform

MobileMonkey - The messenger bot platform

MobileMonkey – The messenger bot platform

Overview

MobileMonkey is a leading chatbot builder platform for creating AI-powered bots on Facebook Messenger, Instagram, WhatsApp and more to engage audiences.

Why use it?

MobileMonkey provides a code-free way for non-technical users to build and manage chatbots on top messaging platforms. Users can create conversational experiences to engage customers.

Main Features

    1. Messenger chatbots – Create bots for Facebook Messenger, Instagram, WhatsApp etc.
    2. Visual builder – Build bots with a drag-and-drop visual interface.
    3. Chat flows – Map out conversations with branches and conditions.
    4. Broadcasts and drip campaigns – Schedule automated messaging.
    5. Chat tags – Track and segment users based on interactions.
    6. Integrations – Connect chatbots with CRM and marketing tools.
    7. Analytics – Insights into engagement and conversions.
    8. Mobile apps – Manage bots from iOS and Android apps.

Pricing

MobileMonkey offers a free trial. Paid plans start at $49 per month. Custom enterprise pricing available.

User Review

“With MobileMonkey, we set up chatbots on multiple channels seamlessly. Engagement from website visitors has doubled.”

3. Chatfuel – The AI chatbot platform for Facebook

Chatfuel - The AI chatbot platform for Facebook

Chatfuel – The AI chatbot platform for Facebook

Overview

Chatfuel enables anyone to create AI chatbots on Facebook Messenger with no coding within minutes using a visual bot builder and premade templates.

Why use it?

Chatfuel provides an intuitive way for non-technical users to build conversational Facebook Messenger bots to engage their audience and handle common queries automatically.

Main Features

    1. Facebook Messenger bots – Create bots on Messenger with or without Facebook page.
    2. Visual builder – Build bots easily with drag-and-drop interface.
    3. Bot templates – Get started quickly with premade templates.
    4. Broadcast messages – Send announcements and alerts to subscribers.
    5. Chat flows – Design conversation flows with branches and logic.
    6. Rich media – Include images, videos, GIFs and more.
    7. Analytics – Gain insight into users and engagement.
    8. Developer API – Integrate bots with marketing and CRM tools.

Pricing

Chatfuel has a free plan and paid plans starting at $15 per month. Offers free trial.

User Review

“We used Chatfuel to rapidly develop a Messenger bot that engages prospects automatically and qualified leads for our sales team.”

4. Flow XO – The no-code chatbot builder

Flow XO - The no-code chatbot builder

Flow XO – The no-code chatbot builder

Overview

Flow XO is a no-code conversational AI platform for building chatbots, voice bots and personal assistants using an intuitive visual interface without coding knowledge.

Why use it?

Flow XO enables anyone to create AI-powered bots on platforms like Facebook Messenger, WhatsApp, Alexa and more. This allows automating conversations without technical expertise.

Main Features

    1. No-code bot builder – Visual builder with drag and drop.
    2. Conversation flows – Design advanced conversation logic.
    3. Chatbot interfaces – Launch bots on Messenger, WhatsApp etc.
    4. Voice interfaces – Create voice bots for Alexa, Google Home etc.
    5. Bot connector – Seamlessly connect to popular messaging apps.
    6. Broadcasts and automations – Schedule proactive messages.
    7. Analytics – Gain actionable insights from conversations.
    8. API access – Connect to databases, payment systems etc.
    9. HIPAA compliant – Can build HIPAA compliant healthcare bots.

Pricing

Flow XO has a free plan for basic usage. Paid plans start at $17 per month.

User Review

“As a non-technical user, I found Flow XO’s visual bot builder extremely intuitive. I created a complex chatbot without coding.”

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5. Botsify – Website chatbot builder

Botsify - Website chatbot builder

Botsify – Website chatbot builder

Overview

Botsify provides an easy-to-use platform for creating AI-powered chatbots on websites, Facebook Messenger and other messaging channels using a visual drag-and-drop interface.

Why use it?

Botsify makes it easy for non-technical users to build intelligent chatbots that understand natural language and handle website conversations automatically to engage visitors.

Main Features

    1. Visual chatbot builder – Build bots with drag-and-drop interface.
    2. Website integration – Embed bots on websites to engage visitors.
    3. Messenger integration – Also deploy bots on Facebook Messenger.
    4. Conversation management – Map out chat flows using a visual editor.
    5. NLP capabilities – Understands natural language.
    6. Live chat handover – Seamlessly transfer to human agents.
    7. Analytics – Provides analytics on conversations and users.
    8. Developer API – Embed on other channels and integrate with other tools.

Pricing

Botsify offers a free trial. Paid plans start at $14 per month. Custom plans available.

User Review

“With Botsify, I created a website chatbot rapidly with minimal technical skills. It handles 80% of customer queries automatically now.”

6. Hubspot Conversations – Business messaging platform

Hubspot Conversations - Business messaging platform

Hubspot Conversations – Business messaging platform

Overview

HubSpot Conversations is an intelligent business messaging platform that allows you to add live chat, chatbots, video chat and team messaging to websites for sales and support.

Why use it?

HubSpot Conversations helps businesses engage website visitors in real-time through customizable conversational interfaces powered by AI chatbots and live chat.

Main Features

    1. Live chat – Chat with visitors manually in real-time.
    2. AI chatbots – Automate conversations with intelligent chatbots.
    3. Chatflows – Build chat sequences to guide conversations.
    4. Team chat – Enable internal team messaging and collaboration.
    5. Video chat – Add face-to-face video chats.
    6. Conversation routing – Route chats to the right agents in real-time.
    7. Conversation analytics – Analyze chat performance and behavior.
    8. Third-party integrations – Connect with marketing and support tools.
    9. Mobile SDK – Add messaging to mobile apps.

Pricing

Available as part of the HubSpot CRM platform. Starter pricing starts at $50/month.

User Review

“With HubSpot Conversations, we seamlessly integrated live chat, intelligent chatbots and internal messaging to engage prospects and customers.”

7. Chatra AI – Website and social media bot

Chatra AI – Website and social media bot

Overview

Chatra AI provides an easy-to-use omnichannel AI chatbot platform for managing conversations across websites, Facebook, Instagram and other messaging apps from one dashboard.

Why use it?

Chatra AI enables businesses to unify messaging across channels and automate conversations using bots – saving time and converting more leads.

Main Features

    1. Channels – Website, Facebook Messenger, Instagram, SMS, WhatsApp.
    2. Chatbots – Build bots with easy visual interface.
    3. Live chat – Seamlessly transition to human agents.
    4. Omnichannel – Manage and track all conversations in one place.
    5. Team inbox – Shared team inbox with @mentions and workflows.
    6. Analytics – Insights into engagements across channels.
    7. API integrations – Connect with marketing and support tools.
    8. Pop-up / chat widget – Initiate chats with customizable widgets.
    9. Mobile SDKs – Add messaging to iOS and Android apps.

Pricing

Chatra AI plans start from $15 per month. Offers free trial.

User Review

“We can now automate and manage customer conversations seamlessly across our website, Facebook, SMS and WhatsApp using Chatra AI.”

8. SnatchBot – Build unlimited AI chatbots

SnatchBot - Build unlimited AI chatbots

SnatchBot – Build unlimited AI chatbots

Overview

SnatchBot is an AI chatbot builder platform that allows creating unlimited bots for free. Users can build voice, text and messenger chatbots for business uses without coding.

Why use it?

SnatchBot makes it easy for non-technical users to create intelligent chatbots on common channels to automate conversations using its code-free visual builder.

Main Features

    1. Unlimited chatbots – Create unlimited bots for free.
    2. Visual builder – Build voice, text and messenger bots visually.
    3. NLP – Built-in NLP for natural conversations.
    4. Deploy anywhere – Embed bots on website, mobile apps etc.
    5. Messenger bots – Deploy bots on Facebook, WhatsApp, Telegram etc.
    6. Voice bots – Create voice bots for Alexa, Google Home etc.
    7. Bot training – Improve comprehension through ongoing training.
    8. Analytics – Monitor conversations and behavior.
    9. Developer API – Integrate with backend systems.

Pricing

SnatchBot has a free unlimited plan. Paid plans with more features start at $8 per month.

User Review

“As a non-technical user, I could easily build unlimited AI chatbots for free using SnatchBot’s visual builder interface.”

9. Ultrahuman – The conversational platform

Ultrahuman - The conversational platform

Ultrahuman – The conversational platform

Overview

Ultrahuman is an advanced enterprise conversational platform using AI and neuroscience to deliver automated, hyper-personalized experiences across voice and digital channels.

Why use it?

Ultrahuman aims to help brands differentiate through intelligent, personalized and emotionally intelligent conversations powered by AI across voice and digital touchpoints.

Main Features

    1. Voice bots – Create custom voice bots for contact centers.
    2. Chatbots – Build advanced text-based chatbots with visual interface.
    3. Omnichannel – Deploy conversational AI across channels.
    4. Neuroscience-based – Drives emotional connections with customers.
    5. Hyper-personalization – Tailors conversations dynamically using personal data.
    6. Conversation analytics – Uncover insights to optimize messaging.
    7. Easy hand-off – Seamlessly escalate to human agents.
    8. RPA integrations – Integration with RPA and other enterprise tools.
    9. Agile deployment – Rapidly make changes and improvements.

Pricing

Ultrahuman offers custom enterprise pricing tailored to needs.

User Review

“With Ultrahuman, we rapidly deployed emotionally intelligent, hyper-personalized conversational AI across digital touchpoints to engage customers.”

Conclusion of AI Chatbots for Businesses & Websites

AI-powered chatbots allow businesses to engage website visitors with personalized and automated conversations. Solutions like Ada, MobileMonkey, Chatfuel and others make it easy to create intelligent chatbots even without technical expertise.

Key aspects to evaluate include the channels supported, ease of use, AI capabilities, integrations, pricing model and other specifics based on business needs. As chatbot platforms evolve to make conversations more intelligent and natural, their business applications will continue proliferating.

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